Important Information
Policies
To help make your stay at Holiday Inn Newcastle-Jesmond in Newcastle as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies for a smooth hotel stay.
- Check-in: From 15:00
- Check-out: Until 12:00
- Minimum Age: Guests must be at least 18 to check in.
- ID & Deposit: Valid ID and credit card required; deposits may apply for incidentals.
- Cancellation: Policies vary by rate plan; flexible and non-refundable options are available.
- Pets: Service animals allowed; other pets not typically accepted.
- Smoking: Entire property is non-smoking.
- Payments: Major credit/debit cards accepted.